At Naissance U.S., we want you to love your purchase and feel confident in your style. If for any reason you are not fully satisfied, we are happy to offer returns within 30 days of delivery. Return Eligibility Items may be returned within 30 days of the delivery date if they meet the following conditions: […]
At Naissance U.S., we want you to love your purchase and feel confident in your style. If for any reason you are not fully satisfied, we are happy to offer returns within 30 days of delivery.
Items may be returned within 30 days of the delivery date if they meet the following conditions:
To begin a return, please contact us at support@naissanceus.com and include:
The following items are final sale and cannot be returned or refunded:
Once your return is received and inspected, we will notify you regarding approval of your refund. If approved:
Original shipping fees are non-refundable unless the item arrived damaged or incorrect.
We currently offer exchanges for:
If you would like a different size or style, please contact us within 30 days of delivery.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging so we can make it right promptly.
Customers are responsible for return shipping costs unless:
We recommend using a trackable shipping service, as Naissance U.S. is not responsible for lost return packages.
For any questions regarding returns, exchanges, or refunds, please contact:
Naissance U.S.
www.naissanceus.com
Email: support@naissanceus.com
Thank you for supporting handcrafted, limited-edition fashion designed to elevate your style.